If you are thinking about filing an ethics complaint against a REALTOR® member please read, Before You File an Ethics Complaint, it explains the process and will answer many of your questions.
To file an ethics complaint, click on this link: Ethics Complaint Form
To view the Code of Ethics, click on this link: The Code of Ethics
Once a complaint is filed, it is reviewed by the Indiana Association of REALTORS® Grievance Committee. The Grievance Committee is charged with reviewing ethics complaints to determine whether a complaint will be referred for hearing. They must ask themselves this question, “if the facts alleged in the complaint were taken as true on their face, is it possible that a violation of the Code of Ethics occurred?” If the answer to that question is “yes” and all other relevant questions have been answered to the satisfaction of the Grievance Committee, they shall refer the complaint to the Professional Standards Committee for a hearing by an ethics Hearing Panel.
If your complaint is dismissed as not requiring a hearing, you can appeal that dismissal to the Executive Committee of the Indiana Association of REALTORS®, facilitated by the Professional Standards Administrator, Laura Sallie.